Privacy and security
You leave your personal information with us, because that is required if you want to order something. But we can imagine that you would like to know why we ask for your personal information and what we do with it. We will try to explain that here. Do you have any questions after reading this, please let us know: firstname.lastname@example.org.
We store all information that you leave with safely using the most modern techniques. In case we give your information to anyone else - you read below why and when we do so - then we demand that they are just as carefully with your data as we are. If you feel that this does not happen, please let us know.
We use your information to make your shopping experience as personal as possible. We customize what you see on Silky Sleek to meet your interests. For example, we use data from previous orders, your IP address and surf and search behavior.
What we do with your data
We use your data for different purposes which are specified below:
Delivery of your order
For your order, we request your name, email address, address, payment information and your phone number. This allows us to deliver your order and keep you informed about your order. We give your information to others when needed, for example to our distribution centre.
In your account on www.silky-sleek.com, we store the following information: your name, address(es), phone number, e-mail address, shipping and payment information and possibly other interests (for example, if we have asked your birth date). Convenient, because then you don't have to enter this information each time. We will also keep information about your previous orders so that you can easily find it again. Is your data incorrect or do you want to remove your details, please feel free to contact our customer service. We are ready to help you.
We use customer information in order to investigate and prevent and fraud. If needed, we give customer information to the Government.
You can sign up for our newsletter. Would you like to receive newsletters from us no more, then send an e-mail to email@example.com
What are cookies?
Cookies are small, simple text files that are saved on your computer or mobile device when you use our online store.
What are the other techniques?
By using cookies and other techniques we ensure, for example, that surfing on our online store is easier for you, and it allows us to further improve our online store.
What cookies do we use? In short:
Functional cookies or necessary cookies
Functional cookies ensure that our online store is functioning properly. Consider, for example, features such as the shopping cart and checkout.
With analytical cookies we collect third party statistics about the use of our online store by our users. By monitoring the usage of our online store we can continue to improve for the benefit of our users.
Social media third-party cookies
Social media cookies are cookies of social media websites. This includes a YouTube video or a liking for Facebook.
We place ad cookies on our online store. In addition we give third parties the ability to place cookies on our online store. We also place advertising cookies on third party websites. The information from these advertising cookies enables us to offer you (more) relevant propositions.
Online store recommendations, preferences and interest cookies
We combine your online surf, search, and buy behavior to show relevant offers and recommendations, tailored to your preferences.
Would you like to turn off cookies from specific parties, you can do so via Your Online Choices.